Personally, I've never
thought of how important feedback might be to an organization. The reading this
week states, “frequent, relevant, and specific feedback is important for goal
setting to be a success” (Brown, 2011). I reference that because in my career
field, feedback and long term goals are essential to being successful. When I
was training to become an air traffic controller, we had to set a map of how we
were going to complete our training and qualification programs and we set long
term goals for ourselves. Once training commenced, we would receive feedback
about our performance immediately after we were done. This allowed us to know
how we did that day and what steps could be taken to be more effective the next
time. Initially, some of the older controllers were not on board with giving
all of this feedback, they wanted the younger group to learn my trial and error
and learn for themselves “the hard way”. I link that into the observation that “generation
Y” wants feedback faster. I feel as though if we know what we are doing, either
right or wrong, when it happens, we can mentally take a note of what to improve
upon for next time.
I look at goals as a very positive
tool in any leadership role. Where do you want to go from here? How can I help
others succeed? Feedback is a form of constrictive communication between
employees. One source states “poor communication can disrupt a team’s
performance and sometimes these disruptions are caused by personality clashes
between members” (Boundless, 2012). I draw a direct relation to the reading in
that the younger members want the feedback and feel it necessary but the older
generations do not. This could create friction in the workplace about the
direction of the organizational and its goal setting objectives.
In our discussion from class
this week, I took note of another classmates comment. Julia Cannell mentioned “goals
are not simply a stated desire to achieve an outcome but are a choice of
behavior that is impacted by who we are, what we really want, and what we are
willing to do to reach them (Cannell, 2015). This is a good observation of how
people perceive goals setting and how important it can be. Long term goal setting paired with feedback in
my personal career has paid huge dividends for me because I was able to adjust
and move past in deficiencies I had in the learning process. As a general
observation, not all the people I worked with liked the feedback. I generally
feel they felt that way because the feedback wasn't always positive but it
cannot be. Feedback has to be constructive and meaningful otherwise it is
pointless.
Brown, D. R. (2011). An
Experiential Approach to Organization Development (Eighth ed.). Prentice Hall
Cannell, J. (2015, April 6).
Discussion Forum - Julia Cannell [Personal interview].
Setting Team Goals and
Providing Team Feedback - Boundless Open Textbook. (2012, January 1). Retrieved
April 8, 2015, from
https://www.boundless.com/management/textbooks/boundless-management-textbook/groups-teams-and-teamwork-6/building-successful-teams-53/setting-team-goals-and-providing-team-feedback-266-7085/
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